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Last Updated: 1/1/2026

M.J Window & Gutter Cleaning LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you contact us, submit a service request, or communicate with us by phone, text message, email, or through our website. By interacting with us or using our services, you agree to the terms described in this policy.

1. Business Information

Business Name: M.J Window & Gutter Cleaning LLC

Location: Beaver County, Pennsylvania

Phone: 412-880-7257

Email: mjwindowguttercleaning@yahoo.com

2. Information We Collect

We may collect the following types of information:

Contact Information: name, phone number, email address, service address
Service Details: type of service requested, service history, job notes
Communication Records: text messages, emails, and phone call details
Billing Information: payment details collected through secure third-party processors
Website Information: form submissions or any information you provide online

3. How We Use Your Information

We use the information we collect to:

Provide estimates, schedule appointments, and complete services
Send appointment reminders, updates, and job-related notifications
Send invoices, payment confirmations, and receipts
Communicate with you via phone, email, or SMS
Improve customer service and business operation
Send occasional promotions or service recommendations (only when appropriate)

We do not sell personal information to third parties.

4. Text Messaging & Communications

By contacting us, submitting a form, or providing your phone number, you agree to that M.J Window & Gutter Cleaning LLC

may send you:

Appointment reminders
Scheduling updates
Job confirmations or changes
Follow-ups and customer support messages
Invoices or payment-related messages
Occasional promotions or service alerts

Message and data rates may apply. Message frequency may vary depending on your level of

engagement.

Opt-Out

You may opt out of text messaging at any time by replying:

“STOP” to stop receiving messages
“HELP” for assistance

Opting out will not affect your ability to receive services, you will simply stop receiving SMS

messages.

5. How We Share Information

We only share information when necessary and with trusted third parties such as:

Payment processors (e.g., methods used within Jobber)
Jobber software for scheduling, invoicing, and communication
Service partners assisting with jobs (when needed and relevant)
These partners only receive the information required to perform their services and must

manage it securely.

6. Data Security

We use industry-standard safeguards to protect your information, including:

Secure systems and platforms (such as Jobber)
Restricted access to customer data
Encrypted payment processing
Routine monitoring for unauthorized access

While no system is 100% secure, we take all reasonable steps to protect your information.

7. Customer Rights

You may request at any time to:

Update or correct your personal information
Request a copy of the information we have on file
Ask us to delete your information where legally permitted
Change your communication preferences

To submit a request, contact us at 412-880-7257 or mjwindowguttercleaning@yahoo.com.

8. Third-Party Links

Our website or communications may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

9. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes to our business or legal

requirements. The “Last Updated” date at the top will reflect any changes.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please

M.J Window & Gutter Cleaning LLC

412-880-7257\tmjwindowguttercleaning@yahoo.comtext here

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